If your lock can be locked/opened with the Nest App but not with the Keypad, check the section Nest Yale Lock Keypad Not Working detailed below. If that doesn’t work, ensure the Lock’s Wi-Fi connection is active. If you can’t lock/open your door using the app, try to hold the button on the Nest App for a second or more instead of simply tapping it. Your Nest Yale Lock buttons not working might mean one of three things: either you can’t lock/open the door using the Nest App, you can’t use the Keypad, or you can’t use both. If none of this is the issue, then the excessive power drains are likely an issue with the device itself, e.g., an out-of-date module firmware or some other internal defect, in which case you should contact the manufacturers. To fix this, get in touch with the panel manufacturers. If this is the case, move the hub closer to the door or get a repeater.Īnother possible cause is excessive polling by the panel used. You’d need to use a repeater if it has to be that fast away. Your lock should be at most 20 ft from the hub. If that is not the issue, check to ensure a manageable distance between the lock and the panel or hub, as this could lead to excessive battery drain. If it isn’t, that is likely the problem and should be fixed. If there isn’t any damage, check to see that the harness (white cable) is routed correctly, wired under the deadbolt latch, and through the vertical rectangular hole inside the mounting plate. If there is, this is likely the issue, and it’d need to be fixed, preferably by a professional. If the issue persists, check the device to see if there is any damage to the wiring. Replace the battery and see if the problem persists. The issue may be the battery and not your lock at all. Here are a few steps to troubleshoot the issue: If the battery of your lock drains too quickly, though, then there is a problem.Įxcessive Nest Yale Lock battery drain can be due to several different reasons. Like every other battery on the planet, it is normal for the battery of your Yale Nest Lock to drain. Once you factory reset the Nest Yale Lock and re-power up the device with it installed correctly in the door, the lock should retry the calibration process and get the direction right now. Follow the instructions for the lock to complete the installation correctly.Once you do, release the button, reinstall the indoor lock, and replace the battery cover. Hold the button until you hear “Hi from Yale and Nest”.At this point, the indicator on the device should turn red. Hold the button until the device chimes and you hear “erasing all settings”.Hold it for a few seconds as you put in the batteries. Behind the lock, you should see a button on the left side of the connector cable, which is the reset button.Remove the bolts and pull out the indoor lock.You should see some bolts when the battery is out. Remove the battery cover and take out the batteries. Make sure the lock is installed correctly on the door.To fix this problem, follow the 7-steps below to reset your lock: Since this calibration process occurs only once on the lock’s initial set-up, if it happens before the lock is correctly installed, the door will only lock in the direction it was calibrated in. If that direction fails, the device automatically tries to lock in the other direction, typically the right one. When you do, it attempts to lock the door in one direction. The device tells you to “press the Yale Logo”. When you power up Yale locks, they do a quick calibration test to figure out how the door locks. Having your Yale Nest Lock turn the wrong way is a common issue with Yale locks.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |